But why ICC?
In most organizations - big or small - there are four typical problems encountered in most integration efforts: Lack of communication, pace and quantum of change, redundant work and undefined processes.
Communication is most of the times the main problem, even when there are well defined processes in place. By communication we mean the parties which should be involved, the flow/direction of communication and the content of what is being communicated at a given time.
In integration changes occur constantly and sometimes in big amounts. The continuous changes may lead to integration projects management chaos.
Lack of overall picture of the end results of all integration projects as well as lack of total knowledge of what is happening in each individual project is a potential pitfall for work duplication and overlapping work efforts.
Redundant processes are typical in big organizations. Thicker processes leads to bureaucracy and bureaucracy can be a dent in doing business especially within an organization and with organization's partners. On the other hand, absence of proper processes for critical business activity might later develop into an absolute explosive situation if steps are not taken.
ICC prepares and equips you to deal with afore mentioned problems and their related side effects. ICC develop, facilitate, follow and enhance organization's processes with the aim to make them lighter (agile), efficient (non-wasteful) and relevant (non-bureaucratic). ICC involves all stakeholders such as business people and main users in the continuous process development.
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